TULAA PRIVACY POLICY (GDPR COMPLIANT)

TULAA Travel Concierge Services Limited is committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

  • Contact details (name, email, WhatsApp)

  • Preferences (retreat goals, destination interests)

  • Booking data (dates, group size, dietary needs, etc.)

  • Host/facilitator applications or vendor details

  • Website and funnel analytics

2. How We Use Your Data

  • To plan and coordinate retreats

  • To liaise with suppliers and hosts on your behalf

  • To send email updates, resources, and proposals

  • To offer optional downloads and email sequences

  • To improve our services via feedback and opt-in data

We never sell or rent your data. We only use it to serve your retreat planning needs.

3. How We Store Your Data

Your data is stored securely using:

  • Google Workspace (encrypted)

  • Systeme.io (email opt-ins and funnels)

  • MailerLite (email automation)

  • Google Forms and linked spreadsheets (encrypted access)

Access is limited to the TULAA team. We will never share your personal data with vendors without consent.

4. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion

  • Withdraw consent

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Email privacy requests to: privacy@tulaatravel.com

COOKIES POLICY

We use cookies on our website to:

  • Understand user behaviour (Google Analytics)

  • Improve site performance

  • Deliver relevant opt-in content

Cookies are small files stored in your browser. You may disable them anytime through your browser settings. Consent banners are used upon first visit.